Towards the end of software in the face of SaaS technology

September 3, 2018

Software first appeared in the 1980s and reached its peak with manufacturers such as IBM and Microsoft. In the 2000s, it found competition in the form of SaaS solutionssolutions, made possible by the democratization of corporate Internet connections. Little by little, professionals are abandoning software in favor of SaaS platforms, which are more flexible and scalable...


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What is SaaS?

SaaS is an acronym for Software As A Service, or solution developed in the same way as service.

  • Often contrasted with software, it is a solution fully hosted on the Internet (in the "cloud" or "cloud-based").
  • Using solution Saas means you don't have to worry about installation: everything is integrated into the web browser, and the program is immediately ready for use.
  • serviceis no longer specific to a single workstation, but can be accessed directly online, from a web browser for example.
  • Authentication (password, key, etc.) is required to connect to the web platform and access the services offered.
  • Professional SaaS solutions are used for videoconferencing, customer relationship management (CRM), human resources management, messaging... to unify communications.
  • The great flexibility of this solution, and its social and collaborative dimensions are helping to make it an integral part of everyday business processes.
  • Establishments as diverse as insurance companies, e-commerce sites and factories use SaaS solutions as control platforms for their internal operations.

When SaaS takes precedence over software

The era of software is over, and SaaS has taken over, better able to meet the needs of businesses:

  • No installation required: using solution means you don't have to worry about installation: everything is accessible via the web browser, and service can be used immediately. Sometimes, however, a dedicated application needs to be installed, often to optimize the experience or interface, especially on mobile devices (but service can be used via both routes).


  • On-premise software has an inevitable obsolescence: software is synonymous with in-store purchase and installation on the computer's hard disk. It's often impossible to update unless you buy the new version or have a technician come to you to carry out maintenance (for a fee). In the absence of an Internet connection, or of contact with the software publisher, if your software no longer corresponds to your needs, which themselves evolve, all you have to do is uninstall it and stop using it.


  • A service in SaaS mode is automatically updated, sending software use back to the Stone Age. Today's programs are constantly evolving, adapting to users' expectations, comments and feedback. These updates are included in the subscription and are carried out remotely, without any intervention.


  • A more appropriate subscription system: Rather than buying software that will perish, it's better to subscribe to a service that will evolve. As the SaaS model has no programmed lifespan, neither does purchasing. The subscription system is therefore the most widely used and the most logical: you use the services developed by the program's publisher, and benefit at no extra cost from the support and updates that come with it.


    • Control from anywhere and on any device: dematerialized solutions are generally accessible on any device: mobile, tablet, laptop... and from anywhere, as long as the terminal is connected to the Internet via 4G or 5G mobile networks. Ideal for people on the move or at meetings, etc... Mobility is one of the determining factors in the choice of service provider.

Connecting your information system to the Internet doesn't have to be scary!

Do you know the weakest point of all computer systems? It's humans. Attacks and penetrations by hackers are often made possible by human error. The system architecture, whether local or SaaS, is not called into question.

  • All banks use SaaS solutions: If there's one sector that's particularly concerned about data security issues, it's the banking industry. And guess what? They all use SaaS solutions and have developed particularly stringent security protocols to guarantee data security. The question of confidence in the security of SaaS solutions is no longer open to debate.
  • The world is connected, why shouldn't you be? Today, we all have access to the web. Objects are also becoming data-delivering terminals. The whole world can be found on SaaS platforms. They enable you to share information, work in a unified way with several people or control objects from the comfort of your own armchair. Even cars are connected to the Internet. It's by adopting a solution SaaS solution, for example, that a company will begin its digital transformation. Habits are changing, and companies need to keep up. It's not just a question of adapting, but also of improving everyday life.

The digital signage industry is no exception to the SaaS revolution

The connected displays sector is also undergoing this change, and only providers offering a SaaS platform are faring well...

The needs of managers of point-of-sale networks, advertising agencies and large corporations have evolved in tandem with technological advances.

  • Today, it's far too costly (in money and time) to install software on each communicator's workstation, and collaborative management is complicated.


  • Imposing fixed workstations for screen management greatly slows down responsiveness.


  • Not to mention the need for the supplier to travel to the site in the event of a software incident, which can rarely be resolved remotely.


  • The expectations of professionals are clear: that all screens present in all points of sale or offices be controlled by several people spread around the world. This is the case, for example, of the international Diana Pet Food group, which communicates on screens in 14 countries in 8 different languages.


Only a SaaS platform can aggregate all this information and make it possible.

 

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