Involving employees in internal communications: the Fauché Group example

9/6/2021

A new medium suggested by employees

The Fauché Group employs 1,800 people to design, build, optimize and maintain electrical installations for businesses and public authorities. With teams spread over more than 70 sites in all regions of France, the group has a major challenge in terms of internal communication and commitment.

In response, the Fauché Group organized an Innovation Day, during which employees were invited to reflect and suggest solutions around themes such as improving internal communication or boosting our brand image.

It was at this point that an employee suggested the idea of installing screens to compensate for the lack of visibility of information and give all teams access to the same level of information.

Céline Fernandez, Communications Manager at Fauché.

On-screen communication led by local teams

A 5-person working group was set up to define the project's needs and objectives: who communicates? what is disseminated? what is the editorial schedule?

More than 50 screens were then deployed in the Group's branches. The strategy is to operateglocal"The editorial line is set by the Group, but local teams can take control of the screens to adapt messages to their own sites.

Three types of broadcasts are defined:

- National, on all Group screens: for corporate communications, videos or video testimonials, QHSE information, etc.

- Regional: for the 5 regional departments wishing to communicate information on business, safety, HR, etc.

- Local, at branch level: for more personalized communications about branch staff, events and current projects.

A total of 60 employees communicate daily on these screens, with appropriate user rights.

A solution easily adopted by the group

"For users of the solution, the project has been a success," says Céline Fernandez.

Screens offer maximum message visibility. Distribution is simple, as is creation. Employees use predefined templates to ensure visual harmony with the brand and facilitate content creation.

The Group's employees appreciate this new, dynamic, paper-free way of communicating.

Key figures

  • 1800 employees
  • More than 70 sites: agencies, work centers and service centers in all regions of France.
  • 50 internal communication screens
  • 60 users

Internal communication: examples of campaigns broadcast on Fauché screens

A new medium suggested by employees

The Fauché Group employs 1,800 people to design, build, optimize and maintain electrical installations for businesses and public authorities. With teams spread over more than 70 sites in all regions of France, the group has a major challenge in terms of internal communication and commitment.

In response, the Fauché Group organized an Innovation Day, during which employees were invited to reflect and suggest solutions around themes such as improving internal communication or boosting our brand image.

It was at this point that an employee suggested the idea of installing screens to compensate for the lack of visibility of information and give all teams access to the same level of information.

Céline Fernandez, Communications Manager at Fauché.

On-screen communication led by local teams

A 5-person working group was set up to define the project's needs and objectives: who communicates? what is disseminated? what is the editorial schedule?

More than 50 screens were then deployed in the Group's branches. The strategy is to operateglocal"The editorial line is set by the Group, but local teams can take control of the screens to adapt messages to their own sites.

Three types of broadcasts are defined:

- National, on all Group screens: for corporate communications, videos or video testimonials, QHSE information, etc.

- Regional: for the 5 regional departments wishing to communicate information on business, safety, HR, etc.

- Local, at branch level: for more personalized communications about branch staff, events and current projects.

A total of 60 employees communicate daily on these screens, with appropriate user rights.

A solution easily adopted by the group

"For users of the solution, the project has been a success," says Céline Fernandez.

Screens offer maximum message visibility. Distribution is simple, as is creation. Employees use predefined templates to ensure visual harmony with the brand and facilitate content creation.

The Group's employees appreciate this new, dynamic, paper-free way of communicating.

Key figures

  • 1800 employees
  • More than 70 sites: agencies, work centers and service centers in all regions of France.
  • 50 internal communication screens
  • 60 users

Internal communication: examples of campaigns broadcast on Fauché screens

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